Role overview
The Account Manager is a strategic sales professional who identifies new business opportunities and manages client relationships end-to-end. Expert in negotiation and business development, they form essential link between company and clients, building sustainable and profitable partnerships.
Unlike typical field sales, Account Managers handle complex sales (long cycles, significant values, multi-level decisions). Must deeply understand client business challenges to propose tailored solutions. Role evolves with digitalisation: advanced CRM (Salesforce, HubSpot), LinkedIn social selling, marketing automation, predictive sales analytics.
Key responsibilities
Prospect identification and opportunity sourcing
Identify new prospects via LinkedIn, trade shows, client referrals. Qualify inbound leads. Conduct sector market research to detect trends and opportunities.
Complete sales cycle management
Pilot entire sales process: initial contact, needs discovery, tailored proposals, presentations, product demonstrations, pricing negotiation and contract closure.
Negotiation and contract closure
Negotiate commercial terms (price, timelines, payment methods). Protect margins whilst meeting client expectations. Draft and execute contracts.
Account retention and portfolio development
Ensure post-sale follow-up and satisfaction. Identify up-sell and cross-sell opportunities. Grow revenue on existing accounts. Schedule regular review meetings.
Market oversight and sales reporting
Monitor market trends and competition. Update CRM daily. Produce weekly and monthly reports on activity, pipeline, forecasts and results.
Required skills
Technical skills vs Personal qualities
- Complex sales techniques mastery (SPIN, Challenger Sale)
- B2B commercial negotiation expertise
- Deep sector knowledge
- CRM proficiency (Salesforce, HubSpot, Pipedrive)
- Impactful presentation ability (PowerPoint, pitching)
- Business-level English (where relevant)
- Excellent client relations and service orientation
- Autonomy and rigorous organisation
- Resilience and stress management (challenging targets)
- Entrepreneurial mindset and proactivity
- Active listening and empathy
- Results focus and tenacity
Training and salary
Qualifications and career paths
| Level | Qualification | Career paths |
|---|---|---|
| Level 6 (3-year) | Business Bachelor, BUT Sales | Junior Account Manager, Field Sales Rep |
| Level 7+ (5-year) | Master's in Sales/Commerce, Business School | Account Manager, Sales Engineer |
| Level 7+ (5-year) | Specialised Master's (Pharma, IT, Manufacturing) | Specialised Account Manager |
| Level 7+ + exp | MBA, EMBA | Key Account Manager, Sales Director |
Salary grid 2026 (annual gross)
| Experience | SME | Large corporation | London |
|---|---|---|---|
| Junior (0-2 years) | 30-38K EUR | 35-42K EUR | +10-15% |
| Confirmed (2-5 years) | 38-50K EUR | 42-55K EUR | +10-15% |
| Senior (5-10 years) | 50-65K EUR | 55-75K EUR | +15-20% |
| Key Account Manager (10+ years) | 65-90K EUR | 75-110K EUR | +15-25% |
Most remunerated sectors
Career progression
Field Sales Representative
Direct prospecting, product sales, market learning
Junior Account Manager
SME account portfolio, growing autonomy
Confirmed Account Manager
Large accounts, complex sales, strong autonomy
Key Account Manager
Strategic accounts, C-level negotiation
Sales Director
Team management, overall sales strategy
